AI-Powered Solutions for Public Sector

Conferbot's no-code visual builder with 30+ node types creates guided form experiences that walk citizens through permit applications, benefit enrollment, and service requests step by step. Condition logic nodes adapt questions based on previous answers, and file upload support lets citizens attach required documents directly in the chat. This reduces submission errors and incomplete applications significantly.

Conferbot offers multilingual support that automatically detects a citizen's language and responds accordingly, ensuring equitable access to government services for all community members. This is essential for agencies serving diverse populations where language barriers prevent residents from accessing permits, benefits, and public information. No additional configuration is needed to activate multilingual capabilities.

Conferbot's website widget is built with keyboard navigation and screen reader compatibility to serve citizens with disabilities. The chatbot supports multiple interaction channels including website, WhatsApp, Messenger, Telegram, and Slack, giving citizens options that match their abilities and preferences. Widget customization allows agencies to set high-contrast colors and adjust text sizing for improved readability.

Conferbot secures all citizen interactions with encrypted data transmission and secure hosting infrastructure. Role-based access through team management ensures only authorized government staff can view conversations and collected information. All interactions are logged for audit purposes, and the platform provides 6 analytics dashboard types with geographic data to monitor usage patterns without exposing individual citizen details.

Most government agencies launch a functional chatbot within one to three days using Conferbot's no-code visual builder. The knowledge base feature with AI article generation and web crawler lets you import existing website content and policy documents automatically. No IT development resources are required, and the platform includes templates designed specifically for common government service scenarios.

Conferbot supports 8 deployment channels: website widget, WhatsApp, Facebook Messenger, Instagram, Telegram, Discord, Slack, and Microsoft Teams. Government agencies can embed the chatbot on their official website and simultaneously reach citizens on the messaging platforms they already use. The widget is fully customizable with agency colors, logos, and welcome messages to maintain official branding.

Conferbot offers a free plan with 300 chats per month, allowing agencies to pilot the chatbot before committing budget. Paid plans start at $19 per month and include advanced AI models, conversation analytics, and multichannel deployment. Agencies can connect existing tools via Zapier with 5,000+ integrations or webhooks, avoiding costly custom development while modernizing citizen services affordably.