Conferbot v2.3.0 Changelog

🌐 Omnichannel Messaging

Connect your chatbot to 8 messaging platforms and manage all conversations from one unified inbox.

Supported Platforms

• Telegram - Full bot flow support with inline keyboards
• Discord - Gateway-based real-time messaging with DM support
• Slack - Workspace integration with signature verification
• Facebook Messenger - Page messaging with GET_STARTED support
• Instagram - Direct message automation
• LINE - Official account messaging
• WhatsApp - Business API integration with webhook verification
• Microsoft Teams - Outgoing webhook support with adaptive cards

Features

• Live agent handover across all platforms
• Automatic flow restart after conversation completion
• Input validation (email, phone, URL, number) on all platforms
• Checkbox multi-select with toggle behavior
• Platform-specific message formatting
• Real-time typing indicators
• Agent join/leave/end notifications

🤖 AI Agent Handover

Let AI handle customer conversations when human agents are unavailable.

Capabilities

• Automatic AI takeover when no agents available
• Multi-provider support (OpenAI, Anthropic, Google, Mistral, Groq, Perplexity, DeepSeek, Z.ai)
• Context-aware responses using chatbot history
• Natural conversation ending detection
• Visitor inactivity handling with configurable timeouts
• Seamless escalation to human agents
• Ticket tracking and analytics

Configuration

• Per-chatbot AI agent assignment
• Inactivity timeout settings
• Custom system prompts
• Provider selection per workspace

📚 Knowledge Base AI Builder

Generate complete knowledge bases from any website.

AI Generation

• Enterprise web crawler
• Automatic category creation
• Article generation with AI
• Content caching to prevent re-generation

Analytics

• Article view tracking
• Rating system (helpful/not helpful)
• Engagement metrics (time, scroll depth, completion)
• Search analytics
• Feedback collection

Widget Integration

• Intercom-style UI
• Search with instant results
• Breadcrumb navigation
• Table of contents
• Related articles
• Session-based duplicate prevention

📈 Chat Analytics

Comprehensive conversation insights and metrics.

Performance Metrics

• Response times
• Resolution rates
• Satisfaction scores
• Agent performance

Engagement Analytics

• Session duration
• Message counts
• Node visit tracking
• Common conversation paths

Sentiment Analysis

• Real-time emotion detection
• Trend visualization
• Per-conversation scoring

Conversion Funnel

• Drop-off analysis
• Data collection insights
• Timeline visualization

⚙️ Settings Redesign

Unified settings experience.

Changes

• Merged Channels into Settings as tab
• AI Configuration for super admins
• Programmatic SEO settings
• Deep linking with URL params
• Skeleton loaders for better UX

🏠 Dashboard Enhancements

Admin Dashboard

• Chat Analytics tab
• Visitor Analytics with engagement data
• Onboarding Analytics
• Omnichannel Analytics
• Device breakdown charts
• Custom date range filters

Member Dashboard

• Personal analytics
• Quick actions
• Ticket management
• Achievement display

🔐 Authentication & Onboarding

Visual Improvements

• Glassmorphism effects on all auth pages
• 3D tilt animations
• Simplified onboarding modal
• Removed animations for smoother UX

Security

• Password strength validation across all flows
• reCAPTCHA expiry handling
• Team invite role validation

🧠 New AI Provider

Z.ai (Zhipu) Integration

• GLM model support
• Available across all AI services
• Chatbot generation
• Template generation
• Knowledge base generation

⚡ Performance & Reliability

Database

• MongoDB auto-reconnect with exponential backoff
• Comprehensive indexing strategy
• Optimized aggregation queries

API

• Retry logic with exponential backoff
• Network error handling
• Timeout management
• Paginated endpoints

Infrastructure

• Worker configuration for dev/prod
• Agenda job lock management
• Stuck job recovery

🎨 Widget Improvements

UI/UX

• Calendar node with world-class design
• Choice button hover effects
• Media expand on hover
• Checkbox card styling
• Sound toggle option

Fixes

• Widget icon state sync
• Avatar overflow issues
• Scroll position on reload
• HTML entity decoding for Zapier

🐛 Bug Fixes

• Fixed duplicate Discord messages
• Fixed Telegram button removal
• Fixed Slack choice node waiting
• Fixed handover popup visibility
• Fixed sidebar expand/collapse alignment
• Fixed template pagination
• Fixed DraftJS entityMap issues
• Fixed calendar timezone conversion
• Fixed agent avatar visibility
• Fixed post-chat rating persistence

Released: December 2025

🎉 Conferbot 2.1.0 Changelog

This release supercharges the AI Chatbot Builder with smarter generation, cleaner layouts, and an even smoother creation experience!

🤖 Smarter Chatbot Creation & AI Generation

• Build From Scratch Reliability: Creating a chatbot from scratch now works flawlessly, ensuring you can start with a blank canvas and bring your ideas to life.

• Server-Powered AI Flows: AI chatbot flow generation has been moved fully to the server for faster, more stable performance and better scalability.

• Template & Example Bots: Choose from improved templates and example chatbot flows to get started quickly, or use them as inspiration for your own designs.

• Enhanced AI Prompts: AI now uses refined prompts for more relevant, structured, and accurate bot flows.

• Super Admin AI Tools: Super admins can now generate AI chatbot flows directly from templates with a dedicated generator API.

🎨 Cleaner, More Readable Builder Layout

• Horizontal Node Flow: AI-generated nodes are now arranged horizontally for a more natural reading and editing experience.

• Improved Node Spacing: Added extra breathing room between nodes to make complex flows easier to navigate.

• Streamlined Modals: Chatbot creation modals are more compact, with clear step indicators, truncated descriptions, and quick back navigation.

🛠 Fixes & Refinements

• AI Flow Accuracy: Improved generation logic for both scratch-built and template-based bots, reducing errors and producing cleaner flows.

• UI Consistency: Updated icons, improved alignment across pages, and made the builder autosave less intrusive by removing unnecessary loading indicators.

• Responsive Design: Authentication pages and key builder views are now fully responsive for a smoother mobile experience.

💡 What This Means for You
Your chatbot building experience is now faster, cleaner, and more intelligent. Whether you start from scratch or use AI to design your flows, the process is more stable and visually clear—so you can focus on crafting conversations that matter.