AI Knowledge Base: Auto-Generate Your Support Content From Any Source

Conferbot's AI knowledge base accepts virtually any content source. You can enter website URLs for automatic crawling, upload documents (PDF, Word, text, Markdown), paste raw content directly, connect existing help centers (Zendesk, Intercom, Freshdesk), import from Google Docs or Notion, and upload CSV files with Q&A pairs. The AI processes all formats equally well, extracting meaningful content while filtering out navigation elements, ads, and boilerplate code.

Generation time depends on the amount of content. A typical website with 50-100 pages takes about 5 minutes to crawl and process. The AI then generates structured articles in 2-3 minutes. A complete knowledge base with 100+ articles can be ready in under 10 minutes. Upload-based imports (PDFs, docs) are even faster — usually processed in under 2 minutes. You can start reviewing and editing articles while the AI continues processing remaining content.

The AI generates content exclusively from your provided sources, so accuracy is extremely high — typically 99%+ factual accuracy. The AI does not hallucinate or add information not present in your source material. It restructures and reformats your content for clarity but preserves all factual details. We recommend reviewing generated articles before publishing, especially for sensitive topics like pricing, legal terms, or medical information. The review interface highlights AI-generated summaries for easy verification.

Yes, absolutely. All AI-generated articles open in a full rich-text editor where you can modify content, restructure sections, add images or videos, update links, change categories, and adjust SEO metadata. You can also ask the AI to rewrite specific sections, change the tone, add more detail, or simplify complex explanations. Nothing is published automatically — you have full editorial control over every article.