React Native SDK 챗봇 빌더

Mobile apps live and die by user engagement. Yet most apps force users to leave the app for support — redirecting to email, phone, or a web help center. Every redirect is a friction point that increases churn, lowers satisfaction, and breaks the user experience you worked so hard to build.

The Conferbot React Native SDK solves this by embedding a fully native chatbot experience directly inside your mobile app. Users get instant support, guided onboarding, and conversational interactions without ever leaving your app. The SDK provides native React Native components with full TypeScript support, customizable theming, push notification integration, and offline message queuing — everything you need for a production-grade in-app chat experience.

React Native powers apps for companies like Facebook, Instagram, Shopify, Discord, and thousands of startups. With the Conferbot SDK, you bring the same no-code chatbot flows you build for your website or WhatsApp directly into your React Native app — no separate bot development required. Design the chatbot once in Conferbot's visual builder, and the SDK renders it natively on both iOS and Android.

This guide covers installation, configuration, key features, customization options, and best practices for embedding a chatbot in your React Native app in 2026.

The Conferbot React Native SDK installs via npm and integrates seamlessly with both bare React Native and Expo projects.

Step 1: Install the Package

Using npm:

npm install @conferbot/react-native

Or using Yarn:

yarn add @conferbot/react-native

Step 2: iOS Setup (Bare React Native Only)

For bare React Native projects, run pod install:

cd ios && pod install && cd ..

Expo managed workflow projects skip this step — the SDK is Expo compatible.

Step 3: Initialize the Provider

Wrap your app root with the ConferbotProvider, passing your bot ID from the Conferbot dashboard:

<ConferbotProvider botId="YOUR_BOT_ID"><App /></ConferbotProvider>

Step 4: Add the Chat Widget

Place the ChatWidget component anywhere in your component tree where you want the chat bubble to appear:

<ChatWidget />

Or render the full chat screen as a standalone view:

<ChatScreen />

Step 5: Configure Push Notifications (Optional)

To receive push notifications when the bot sends messages while the app is backgrounded:

• Set up Firebase Cloud Messaging (FCM) for Android
• Configure Apple Push Notification service (APNs) for iOS
• Pass the device token to the SDK: conferbot.setDeviceToken(token)

The entire setup takes approximately 10 minutes for basic integration, plus additional time for push notification configuration if needed.

The Conferbot React Native SDK is built for production mobile apps, with features that match the expectations of modern app users.

Native UI Components

The SDK renders native React Native components — not a WebView wrapper. This means 60fps animations, native gesture handling, platform-specific behaviors (iOS bounce, Android ripple), and seamless integration with your app's navigation system (React Navigation, Expo Router).

Full TypeScript Support

Complete TypeScript definitions for all components, hooks, events, and configuration options. Enjoy autocomplete, compile-time type checking, and self-documenting APIs. The SDK is written in TypeScript from the ground up.

Push Notifications

When the bot sends a message while the user is not actively in the chat, push notifications bring them back. Supports both FCM (Android) and APNs (iOS) with customizable notification content, sound, and badge count management.

Offline Message Queuing

When the device loses connectivity, user messages are queued locally and sent automatically when the connection is restored. No messages are lost, and the user experience remains smooth even in poor network conditions — critical for mobile apps used on the go.

Hooks and Context API

Access chatbot state and actions through React hooks:

• useConferbot() — Access the chatbot instance, open/close state, and unread message count
• useChatMessages() — Access the current conversation messages
• useChatEvents() — Subscribe to chatbot events (message received, conversation ended, handoff)

These hooks let you build custom UI around the chatbot — notification badges on tab bars, inline chat previews, or completely custom chat interfaces.

Expo Compatibility

The SDK works with Expo managed workflow out of the box. No native modules, no ejection required. If you are using Expo, just install and import — everything works.

Your chatbot should look and feel like a native part of your app. The SDK provides comprehensive theming and customization options.

Theme Configuration

Pass a theme object to ConferbotProvider to customize every visual aspect:

• Primary Color — Chat bubble, send button, and accent color
• Background Color — Chat screen and message area background
• User Bubble Color — Color of the user's message bubbles
• Bot Bubble Color — Color of the bot's message bubbles
• Text Colors — Message text, header text, placeholder text
• Font Family — Use your app's custom fonts throughout the chat
• Border Radius — Control the roundness of message bubbles and input fields
• Avatar — Custom bot avatar image (URL or local asset)

Dark Mode Support

The SDK respects the device's dark mode setting automatically, or you can provide separate light and dark themes. Toggle between themes programmatically for apps with manual dark mode controls.

Event Callbacks

Listen to chatbot events for custom business logic:

• onMessageReceived — Triggered when the bot sends a message. Use for analytics tracking or custom notifications
• onConversationEnded — Triggered when a conversation flow completes. Use for post-conversation surveys or CTA display
• onHumanHandoff — Triggered when the conversation is transferred to a live agent. Use for UI changes or agent availability display
• onLeadCaptured — Triggered when the bot captures contact information. Use for CRM integration or in-app data sync

Custom Components

Replace any default component with your own: custom message bubbles, custom input bars, custom headers, or custom quick reply buttons. The SDK provides render props for full component customization while maintaining the conversation logic.

A chatbot embedded in your mobile app serves fundamentally different purposes than a website widget. Here are the most impactful use cases.

In-App Customer Support

The primary use case. Instead of directing users to an email form or phone number, provide instant support within the app. The bot resolves common issues (account questions, billing, feature guidance) and escalates complex problems to live agents — all without the user leaving your app. Apps with in-app support see 25% higher retention rates.

User Onboarding

Guide new users through your app's features with a conversational onboarding flow. Instead of static tooltip tours that users dismiss, a chatbot asks what the user wants to accomplish and walks them through relevant features step-by-step. Interactive onboarding increases feature adoption by 30-40%.

In-App Purchases and Upsells

For e-commerce and subscription apps, the chatbot can recommend products based on browsing history, explain pricing plans, offer personalized discounts, and guide users through the purchase process. Conversational commerce in mobile apps drives higher average order values.

Feedback and Surveys

Replace intrusive survey popups with conversational feedback collection. After a purchase, delivery, or support interaction, the chatbot asks for feedback through a natural conversation flow — achieving 3-5x higher response rates than traditional in-app surveys.

Appointment and Booking

Healthcare, fitness, salon, and service apps can let users book appointments through a conversational interface. The chatbot checks availability, confirms details, and sends reminders — reducing no-show rates and improving the booking experience.

Adding a chatbot to your React Native app with Conferbot takes minutes. Here is your integration path.

Quick Start

1. Build your chatbot in the Conferbot visual builder — the same bot works on your website, mobile app, and messaging channels
2. Install the SDK — npm install @conferbot/react-native
3. Add the Provider with your bot ID from the dashboard
4. Drop in the ChatWidget component
5. Customize the theme to match your app's design system
6. Test on both iOS and Android simulators and devices

Omnichannel Advantage

The same chatbot you deploy in your React Native app works across your website, WhatsApp, Messenger, and other channels through Conferbot's omnichannel platform. A customer who starts a conversation in your app can continue it on WhatsApp or your website — conversation history follows them across channels.

SDK vs WebView

Why use the native SDK instead of embedding a WebView chat widget?

• Performance — Native components render at 60fps; WebViews add memory overhead and lag
• Push Notifications — Native SDK integrates with FCM/APNs; WebViews cannot
• Offline Support — SDK queues messages offline; WebViews fail silently
• Platform Feel — Native gestures, animations, and behaviors; WebViews feel foreign
• App Store Compliance — Native components are preferred by Apple and Google review teams

The Conferbot React Native SDK is included in Pro plans and above. View pricing for details, or start building your chatbot today with the visual builder and add mobile integration when you are ready.