Standing in queues to register for the appointment with doctor to finding proper patient care by the healthcare provider, the problems in the industry are real where patients are not getting quality care because of professionals being busy with chores which can be automated by integrating chatbot into existing hospital management system. It can convert tedious tasks whether they are administrative tasks, giving appointment reminders, capturing real-time patient feedback or related to healthcare experience and the list is endless as the chatbot is totally customizable according to your needs. It also ensures patient satisfaction by automating repetitive tasks and ensuring same service to all the patients.