— Carlos Mendoza, Operations Director, Urban Table Restaurant Group

Implementing Conferbot across our restaurant chain has transformed both our customer experience and operational efficiency. The reservation chatbot has dramatically reduced phone calls while increasing our booking rate. Our online ordering experience has improved significantly, with the chatbot guiding customers through menu options and resulting in higher average check sizes. The detailed menu information feature has been particularly valuable for guests with allergies and dietary restrictions. Most importantly, our staff now spends less time on administrative tasks and more time creating memorable dining experiences.