After the COVID-19, companies are embracing telemedicine and healthcare chatbots as more and more patients want an easy option. They are opting for virtual care for their mental health as it is safer and more convenient at the same time. Healthcare organizations are now turning to video consultation to provide a better customer experience through reporting health status. With chatbots, patients can book online appointments and get telemedicine from the comfort of their home, 24 hours a day. They allow patients to access better health facilities virtually in real-time and provide healthcare organizations with better leads.