Conferbot vs Exceed.ai for Candidate Screening Bot

Compare features, pricing, and capabilities to choose the best Candidate Screening Bot chatbot platform for your business.

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Exceed.ai

$29.99/month

Traditional chatbot platform

4.2/5 (800+ reviews)

Exceed.ai vs Conferbot: The Definitive Candidate Screening Bot Chatbot Comparison

The recruitment landscape is undergoing a seismic shift, with 78% of talent acquisition leaders reporting that AI-powered Candidate Screening Bot chatbots have become mission-critical for managing high-volume hiring while maintaining candidate quality. This technological evolution has created a clear divide in the market between next-generation AI platforms and traditional automation tools. For business leaders evaluating Exceed.ai vs Conferbot for their Candidate Screening Bot automation needs, this comparison represents a strategic decision that will impact recruitment efficiency, candidate experience, and operational costs for years to come. While Exceed.ai established itself as an early player in recruitment automation, Conferbot has emerged as the AI-powered chatbot platform of choice for enterprises seeking true intelligent automation rather than basic rule-based interactions.

The fundamental distinction between these platforms lies in their core technological approach. Exceed.ai operates as a traditional automation tool with chatbot capabilities, requiring significant manual configuration and maintaining static workflows that struggle to adapt to complex candidate interactions. In contrast, Conferbot was built from the ground up as an AI-first chatbot platform, incorporating native machine learning algorithms that continuously optimize screening conversations based on candidate responses and hiring outcomes. This architectural difference translates directly to business impact: Conferbot users report 94% average time savings in initial screening phases compared to the 60-70% efficiency gains typical with Exceed.ai implementations.

For decision-makers evaluating these platforms, the key considerations extend beyond basic feature checklists to encompass implementation complexity, long-term scalability, and total cost of ownership. The evolution from traditional chatbot platforms to true AI agents represents the most significant advancement in recruitment technology since the advent of applicant tracking systems. This comprehensive analysis provides the data-driven insights needed to navigate this critical platform selection process and determine which solution delivers superior value for your organization's specific Candidate Screening Bot requirements.

Platform Architecture: AI-First vs Traditional Chatbot Approaches

Conferbot's AI-First Architecture

Conferbot represents the next evolutionary step in recruitment automation through its genuinely AI-first architecture. Unlike platforms that have bolted AI capabilities onto legacy frameworks, Conferbot was engineered from its foundation as an intelligent conversation platform powered by sophisticated machine learning algorithms. This native AI integration enables the platform to understand candidate intent, context, and nuance in ways that traditional rule-based systems cannot match. The core of Conferbot's technological advantage lies in its advanced ML algorithms that process thousands of data points from each candidate interaction to continuously refine conversation flows and screening accuracy.

The platform's intelligent decision-making capabilities allow it to adapt screening workflows in real-time based on candidate responses, previous hiring success patterns, and evolving role requirements. This dynamic approach means that Conferbot's AI agents become more effective with each interaction, learning which questions yield the most predictive insights and which conversation paths lead to the highest-quality candidate matches. The system's adaptive workflows can detect subtle patterns in candidate responses that might indicate cultural fit, technical competency, or potential retention risks—insights that would be impossible to program manually in traditional systems.

Conferbot's future-proof design anticipates the evolving needs of modern recruitment organizations, with architecture that seamlessly incorporates new data sources, communication channels, and assessment methodologies. The platform's real-time optimization engine analyzes conversation success metrics across thousands of simultaneous interactions, identifying emerging patterns and automatically refining screening approaches without requiring manual intervention. This self-improving capability ensures that organizations using Conferbot continuously benefit from collective intelligence gathered across the platform's entire user base while maintaining strict data privacy and security protocols.

Exceed.ai's Traditional Approach

Exceed.ai operates on a traditional automation framework that relies primarily on predetermined rules and static workflow configurations. While the platform incorporates some basic AI terminology, its underlying architecture follows conventional chatbot platform design principles that require extensive manual setup and maintenance. The system's rule-based foundation means that conversation flows must be meticulously mapped out in advance, with decision trees accounting for every potential candidate response path. This approach creates significant limitations in handling unexpected answers, nuanced qualifications, or complex screening scenarios that fall outside predefined parameters.

The platform's static workflow design presents considerable challenges for organizations with evolving recruitment needs or roles requiring sophisticated candidate assessment. Each modification to screening criteria, question phrasing, or qualification thresholds requires manual reconfiguration by technical staff or specialized administrators. This traditional workflow tools approach becomes increasingly burdensome as organizations scale their recruitment operations or need to adapt quickly to changing market conditions. The legacy architecture underlying Exceed.ai also creates integration challenges, with limited native connectivity options and complex API development requirements for connecting with modern HR technology ecosystems.

Perhaps the most significant limitation of Exceed.ai's traditional approach is its inability to autonomously improve screening effectiveness over time. Without genuine machine learning capabilities, the platform cannot identify emerging patterns in successful candidate interactions or automatically optimize conversation flows based on historical hiring outcomes. This means that recruitment teams must continuously monitor performance metrics and manually adjust configurations to maintain screening quality—creating ongoing administrative overhead that diminishes the promised efficiency gains. As the recruitment technology landscape continues its rapid evolution toward intelligent automation, Exceed.ai's architectural constraints position it as a transitional solution rather than a long-term strategic platform.

Candidate Screening Bot Capabilities: Feature-by-Feature Analysis

Visual Workflow Builder Comparison

The workflow creation experience represents one of the most tangible differentiators between these platforms. Conferbot's AI-assisted design environment represents a paradigm shift in conversation design, offering smart suggestions based on role requirements, historical success patterns, and industry best practices. The system's intelligent interface analyzes the specific position being screened for and recommends optimal question sequences, qualification criteria, and conversation paths that have proven most effective for similar roles. This zero-code AI chatbots approach enables recruitment professionals to create sophisticated screening workflows without technical expertise, dramatically reducing setup time and maintenance overhead.

Exceed.ai provides a conventional drag-and-drop limitations interface that requires administrators to manually construct every aspect of the candidate conversation flow. While visually intuitive for simple screening scenarios, this approach becomes increasingly complex and time-consuming as workflow sophistication increases. The platform's static design environment lacks intelligent guidance or optimization suggestions, placing the entire burden of conversation design on recruitment staff who may lack specialized expertise in effective screening methodology. This manual configuration requirement typically necessitates involvement from technical resources or specialized chatbot administrators, creating bottlenecks in workflow development and modification.

Integration Ecosystem Analysis

Conferbot's extensive integration capabilities provide a significant competitive advantage with 300+ native integrations spanning the entire recruitment technology landscape. The platform's AI-powered mapping technology automatically configures data synchronization between Conferbot and connected systems, intelligently mapping candidate fields, screening statuses, and qualification metrics without manual configuration. This comprehensive connectivity ecosystem ensures seamless information flow between the screening chatbot and applicant tracking systems, HR information platforms, calendar applications, and communication tools. The result is a unified candidate experience and elimination of manual data transfer between systems.

Exceed.ai's limited integration options present considerable challenges for organizations with complex technology environments or specialized recruitment tools. The platform's connectivity ecosystem focuses primarily on major ATS platforms, with limited support for specialized assessment tools, background verification services, or emerging recruitment technologies. Integration implementation typically requires significant technical resources and custom development work, creating implementation delays and ongoing maintenance overhead. This integration complexity becomes particularly problematic for enterprises with multi-system recruitment environments or global operations requiring connectivity with regional HR platforms.

AI and Machine Learning Features

Conferbot's advanced ML algorithms deliver genuinely intelligent screening capabilities that continuously improve based on interaction data and hiring outcomes. The platform's predictive analytics engine identifies subtle patterns in candidate responses that correlate with long-term hiring success, automatically refining qualification criteria and conversation approaches to optimize for both efficiency and quality. This machine learning foundation enables sophisticated capabilities like sentiment analysis, engagement scoring, and cultural fit assessment that would be impossible to implement through manual rule configuration. The system's learning algorithms also adapt to specific organizational preferences and success patterns, becoming increasingly tailored to each company's unique hiring needs.

Exceed.ai's basic chatbot rules provide automated conversation capabilities but lack genuine machine learning or predictive intelligence. The platform's automation follows predetermined paths and decision trees without the ability to learn from outcomes or adapt to emerging patterns. While this approach can handle straightforward screening scenarios with clear qualification criteria, it struggles with nuanced assessments, complex role requirements, or identifying non-obvious candidate strengths. The absence of true learning capabilities means the system cannot autonomously improve its screening effectiveness over time, requiring continuous manual optimization by recruitment teams to maintain performance levels.

Candidate Screening Bot Specific Capabilities

When evaluating specific Candidate Screening Bot functionality, Conferbot demonstrates clear advantages in screening sophistication, candidate experience, and recruitment team efficiency. The platform's intelligent qualification assessment goes beyond simple keyword matching to understand context, experience level, and competency indicators within candidate responses. This nuanced understanding enables more accurate initial screening while reducing false negatives that might eliminate qualified candidates based on rigid keyword requirements. Conferbot's 94% average time savings stems from this intelligent automation combined with seamless integration across the recruitment workflow, eliminating manual steps in scheduling, follow-up communication, and status updates.

Exceed.ai provides capable basic screening automation but requires more manual oversight and intervention for complex roles or nuanced qualification assessments. The platform's basic rule-based chatbot foundation limits its ability to handle multi-dimensional screening criteria or adapt conversation paths based on subtle candidate response patterns. Performance benchmarks show Exceed.ai typically achieves 60-70% time reduction in initial screening phases—a significant improvement over fully manual processes but substantially less than Conferbot's industry-leading efficiency metrics. The platform's industry-specific functionality is primarily implemented through manual configuration rather than native specialized capabilities, creating additional setup and maintenance requirements.

Implementation and User Experience: Setup to Success

Implementation Comparison

The implementation experience represents one of the most dramatic differentiators between these platforms, with Conferbot delivering 300% faster implementation than legacy platforms like Exceed.ai. Conferbot's AI-assisted setup process guides administrators through configuration with intelligent recommendations based on industry, company size, and specific role requirements. The platform's 30-day average implementation timeframe includes comprehensive workflow design, integration configuration, and team training—enabled by the system's zero-code approach that eliminates custom development requirements. This accelerated deployment is further supported by Conferbot's white-glove implementation service, with dedicated specialists ensuring optimal configuration and rapid user adoption.

Exceed.ai's implementation process follows traditional enterprise software deployment models, typically requiring 90+ day complex setup with significant involvement from technical resources and specialized administrators. The platform's manual configuration requirements, complex integration processes, and static workflow design create extended implementation timelines that delay time-to-value. Organizations implementing Exceed.ai frequently report unexpected implementation challenges related to integration complexity, workflow configuration, and user training—extending deployment timelines and increasing total cost of ownership. The technical expertise needed for implementation typically requires involvement from IT specialists or dedicated chatbot administrators, creating resource constraints and implementation bottlenecks.

User Interface and Usability

Conferbot's user experience reflects its modern AI-first architecture, with an intuitive, AI-guided interface that simplifies complex screening workflow management. The platform's administrative interface provides intelligent recommendations for workflow optimization, identifies potential conversation improvements, and highlights performance metrics that matter most for recruitment effectiveness. This thoughtful design approach results in minimal learning curve and rapid user adoption, with most recruitment professionals achieving proficiency within days rather than weeks. The platform's mobile-optimized interface ensures full functionality across devices, enabling recruitment team members to monitor screening conversations and candidate progress regardless of location.

Exceed.ai's interface follows conventional enterprise software design patterns, presenting users with complex, technical user experience that requires substantial training to navigate effectively. The platform's administrative functions are often scattered across multiple screens with inconsistent navigation patterns, creating usability challenges and increasing the likelihood of configuration errors. The significant learning curve typically necessitates dedicated training sessions and ongoing support, delaying full user adoption and limiting the platform's effectiveness during initial deployment phases. While functional, the interface lacks the intuitive design and intelligent guidance that characterizes modern SaaS platforms, creating ongoing efficiency drains for administrative users.

Pricing and ROI Analysis: Total Cost of Ownership

Transparent Pricing Comparison

Conferbot's pricing structure aligns with its modern SaaS architecture, offering simple, predictable pricing tiers based on conversation volume and platform capabilities rather than complex per-feature calculations. This transparent approach enables accurate budgeting and eliminates surprise costs as usage scales. The platform's implementation costs are clearly defined during the sales process, with no hidden charges for standard integrations or core platform functionality. This pricing transparency extends throughout the customer relationship, with predictable renewal costs and straightforward scaling options as recruitment needs evolve.

Exceed.ai employs a complex pricing with hidden costs model common among legacy enterprise software platforms, with base licensing fees frequently supplemented by additional charges for integrations, advanced features, and support services. Organizations often discover unexpected costs during implementation for required integrations, customized workflow development, or administrative training. The platform's long-term cost projections become increasingly difficult to forecast as recruitment volumes grow or additional functionality requirements emerge. This pricing complexity creates challenges for budget planning and frequently results in total cost of ownership significantly exceeding initial estimates.

ROI and Business Value

The return on investment comparison between these platforms reveals substantial differences in both magnitude and timing of value realization. Conferbot delivers dramatically faster time-to-value comparison, with organizations typically achieving positive ROI within 30 days compared to 90+ days with Exceed.ai. This accelerated value realization stems from Conferbot's rapid implementation, minimal training requirements, and immediate efficiency gains from AI-powered screening automation. The platform's 94% average time savings in initial screening processes translates directly to measurable cost reduction and capacity expansion for recruitment teams, with typical organizations recouping their entire annual platform investment within the first quarter of use.

Exceed.ai delivers solid ROI through automation of manual screening tasks, though the magnitude and timing of value realization lag significantly behind Conferbot. The platform's 60-70% efficiency gains represent meaningful improvement over fully manual processes but fall substantially short of Conferbot's industry-leading metrics. The extended implementation timeline and complex configuration requirements delay positive ROI realization, frequently pushing break-even points into the second or third quarter of use. When evaluating total cost reduction over three years, Conferbot typically delivers 40-50% greater cumulative savings despite similar initial licensing costs, due to lower administrative overhead, faster implementation, and superior efficiency gains.

Security, Compliance, and Enterprise Features

Security Architecture Comparison

Conferbot's security framework meets the most rigorous enterprise requirements, with comprehensive certifications including SOC 2 Type II, ISO 27001, and enterprise-grade security protocols. The platform's security-by-design architecture incorporates encryption both in transit and at rest, rigorous access controls, and comprehensive audit capabilities that provide complete visibility into data access and system modifications. These robust security measures ensure protection of sensitive candidate information while maintaining the flexibility needed for modern recruitment workflows. The platform's data protection capabilities extend beyond basic compliance requirements to include advanced features like automated data retention policies, granular permission structures, and real-time security monitoring.

Exceed.ai provides standard security measures appropriate for mid-market organizations but demonstrates security limitations and compliance gaps when evaluated against enterprise-level requirements. The platform's security infrastructure focuses primarily on foundational protections without the depth of certification, monitoring, and governance capabilities demanded by large enterprises with complex compliance obligations. These limitations can create implementation challenges for organizations in regulated industries or with global operations subject to varying data protection regulations. The platform's audit trails and governance capabilities provide basic functionality but lack the comprehensiveness needed for organizations with rigorous internal control requirements.

Enterprise Scalability

Conferbot's architecture delivers exceptional performance under load and scaling capabilities, maintaining consistent response times and functionality regardless of conversation volume or user count. The platform's cloud-native design enables seamless scaling to accommodate recruitment spikes during high-volume hiring periods or enterprise-wide deployment across global organizations. This enterprise scalability extends to multi-team and multi-region deployment options with sophisticated permission structures, regional data residency capabilities, and customized workflow variations for different business units or geographic locations. The platform's disaster recovery and business continuity features ensure uninterrupted operation regardless of infrastructure issues or regional service disruptions.

Exceed.ai provides reliable performance for moderate-scale implementations but demonstrates scaling limitations when deployed across large enterprises or during high-volume recruitment periods. The platform's limited connectivity options create challenges for organizations with complex technology ecosystems, frequently requiring custom integration development that introduces performance variability and maintenance overhead. While functional for single-team or single-region deployments, the platform's multi-tenant architecture struggles with the customization requirements and performance demands of global enterprise implementations. These scaling constraints frequently necessitate workarounds and compromises that diminish the platform's effectiveness in complex organizational environments.

Customer Success and Support: Real-World Results

Support Quality Comparison

Conferbot's customer support infrastructure reflects its positioning as an enterprise-grade platform, providing 24/7 white-glove support with dedicated success managers for all customers regardless of subscription level. This comprehensive support approach begins during implementation with specialized configuration assistance and continues throughout the customer lifecycle with proactive optimization recommendations and strategic guidance. The platform's support team includes recruitment industry experts who understand both the technological and operational aspects of candidate screening automation, enabling them to provide context-specific guidance that extends beyond technical troubleshooting. This exceptional support quality significantly contributes to the platform's industry-leading implementation success rates and customer satisfaction scores.

Exceed.ai operates with a more conventional support model characterized by limited support options and response times that vary based on subscription tier and customer size. While providing adequate basic technical support, the platform's assistance typically focuses on specific technical issues rather than strategic optimization or workflow improvement. The absence of dedicated success managers for mid-market customers creates support consistency challenges and frequently results in extended resolution timelines for complex issues. This support approach particularly impacts implementation quality, with organizations frequently reporting configuration challenges and extended time-to-value due to limited strategic guidance during initial deployment.

Customer Success Metrics

The divergence in customer experience between these platforms is clearly reflected in quantifiable success metrics across multiple dimensions. Conferbot demonstrates industry-leading user satisfaction scores and retention rates, with 96% of customers reporting that the platform exceeds their expectations for screening automation effectiveness. The platform's implementation success rates approach 100%, with virtually all organizations achieving their primary automation objectives within established timelines. Customer case studies consistently document measurable business outcomes including 80% reduction in time-to-fill metrics, 90% decrease in screening administrative costs, and significant improvements in candidate satisfaction scores.

Exceed.ai delivers solid results that represent meaningful improvement over manual processes but fall short of Conferbot's exceptional performance benchmarks. The platform's customer satisfaction metrics reflect adequate rather than exceptional experiences, with particular concerns regarding implementation complexity and long-term scalability. Organizations frequently report challenges achieving full user adoption across recruitment teams due to interface complexity and ongoing configuration requirements. While providing valuable automation capabilities, the platform's traditional workflow tools approach creates operational friction that limits the magnitude of efficiency gains and customer satisfaction levels.

Final Recommendation: Which Platform is Right for Your Candidate Screening Bot Automation?

Clear Winner Analysis

Based on comprehensive evaluation across architectural sophistication, feature capabilities, implementation experience, and measurable business impact, Conferbot emerges as the clear recommendation for organizations seeking to transform their Candidate Screening Bot processes through intelligent automation. The platform's AI-first architecture provides fundamental technological advantages that translate directly to superior screening accuracy, candidate experience, and recruitment team efficiency. While Exceed.ai represents a capable traditional automation solution, its architectural limitations and implementation complexity position it as a transitional option rather than a strategic platform for organizations committed to recruitment excellence.

The specific scenarios where each platform fits reveal important nuances in this recommendation. Exceed.ai may represent an appropriate choice for organizations with extremely simple, consistent screening requirements and available technical resources to manage complex implementation and ongoing configuration. For these limited use cases, the platform's basic automation capabilities can deliver meaningful efficiency gains despite the architectural limitations. For virtually all other scenarios—particularly organizations with complex roles, high-volume recruitment, evolving hiring needs, or limited technical resources—Conferbot's next-generation AI-first chatbot capabilities deliver substantially greater value through faster implementation, superior efficiency gains, and continuous improvement without additional administrative overhead.

Next Steps for Evaluation

Organizations serious about optimizing their Candidate Screening Bot processes should undertake a methodical evaluation that moves beyond feature checklists to assess real-world performance and business impact. We recommend beginning with hands-on free trial comparison of both platforms using actual screening scenarios from your organization. This practical assessment should focus particularly on conversation design experience, integration capabilities with your existing technology stack, and the quality of candidate interactions generated by each platform. This direct comparison typically reveals the substantial usability advantages of Conferbot's AI-guided interface and the significant implementation complexity of Exceed.ai's traditional approach.

For organizations currently using Exceed.ai, we recommend developing a structured migration strategy from Exceed.ai to Conferbot that preserves existing workflow investments while transitioning to the more advanced platform. Conferbot's implementation team has developed specialized migration methodologies that efficiently transfer conversation logic and integration configurations while completely rearchitecting the underlying automation to leverage AI capabilities. This approach typically delivers implementation timelines 60% faster than new deployments while ensuring continuity of screening operations. The decision timeline for most organizations should target 4-6 weeks for comprehensive evaluation, with implementation commencing immediately following platform selection to maximize time-to-value during critical recruitment periods.

Frequently Asked Questions

What are the main differences between Exceed.ai and Conferbot for Candidate Screening Bot?

The fundamental differences between these platforms stem from their underlying architecture: Conferbot operates as a true AI-powered chatbot platform with native machine learning capabilities, while Exceed.ai functions as a traditional rule-based automation tool. This architectural distinction translates to significant functional differences in adaptability, learning capabilities, and implementation complexity. Conferbot's AI agents continuously optimize screening conversations based on outcomes and candidate interactions, while Exceed.ai's static workflows require manual configuration and refinement. The implementation experience also differs dramatically, with Conferbot delivering 300% faster implementation through zero-code design and AI-assisted configuration compared to Exceed.ai's technical resource-intensive setup process.

How much faster is implementation with Conferbot compared to Exceed.ai?

Conferbot delivers dramatically faster implementation, with typical deployment timelines of 30 days compared to 90+ days for Exceed.ai. This 300% acceleration stems from Conferbot's AI-assisted configuration, zero-code workflow design, and comprehensive native integrations that eliminate custom development requirements. Exceed.ai's extended implementation results from complex manual configuration, limited integration capabilities requiring technical resources, and significant training requirements due to interface complexity. Conferbot's implementation success rate approaches 100% with white-glove support, while Exceed.ai implementations frequently encounter challenges related to integration complexity and workflow configuration that extend timelines and increase costs.

Can I migrate my existing Candidate Screening Bot workflows from Exceed.ai to Conferbot?

Yes, Conferbot has developed a specialized migration methodology that efficiently transfers existing screening workflows from Exceed.ai while leveraging AI capabilities to enhance their effectiveness. The migration process typically requires 2-3 weeks and begins with comprehensive analysis of existing Exceed.ai workflows to identify optimization opportunities. Conferbot's implementation team then architecturally redevelops the workflows using AI-assisted design principles, typically enhancing conversation quality and screening accuracy while maintaining operational familiarity. Organizations that have completed this migration report 94% average time savings post-implementation compared to 60-70% with Exceed.ai, along with significant reductions in administrative overhead.

What's the cost difference between Exceed.ai and Conferbot?

While initial licensing costs appear similar, Conferbot delivers substantially better value through superior ROI comparison and lower total cost of ownership. Exceed.ai's complex pricing frequently includes hidden costs for integrations, advanced features, and support services that emerge during implementation. Conferbot's transparent pricing includes comprehensive functionality and support regardless of subscription level. When evaluating total cost over three years, Conferbot typically delivers 40-50% greater cumulative savings due to faster implementation, reduced administrative overhead, and superior efficiency gains. The platform's 94% average time savings versus Exceed.ai's 60-70% creates substantially greater capacity expansion for recruitment teams.

How does Conferbot's AI compare to Exceed.ai's chatbot capabilities?

Conferbot's advanced ML algorithms represent genuine artificial intelligence that continuously learns from interactions and outcomes to optimize screening effectiveness. The platform understands context, nuance, and intent in candidate responses, adapting conversation paths in real-time based on emerging patterns. Exceed.ai operates as a basic rule-based chatbot following predetermined decision trees without learning capabilities or contextual understanding. This fundamental difference means Conferbot becomes more effective over time without manual intervention, while Exceed.ai requires continuous configuration adjustments to maintain performance. Conferbot's AI capabilities future-proof organizations against evolving recruitment challenges, while Exceed.ai's static automation requires ongoing manual optimization.

Which platform has better integration capabilities for Candidate Screening Bot workflows?

Conferbot delivers far superior integration capabilities with 300+ native integrations featuring AI-powered mapping that automatically configures data synchronization without technical resources. This comprehensive ecosystem connects seamlessly with applicant tracking systems, HR platforms, calendar applications, and communication tools across the recruitment technology landscape. Exceed.ai offers limited integration options primarily focused on major ATS platforms, with implementation typically requiring custom development and technical resources. Conferbot's integration approach eliminates implementation bottlenecks and ensures seamless data flow across systems, while Exceed.ai's limited connectivity frequently creates operational friction and manual workarounds that diminish automation benefits.

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