- Conferbot lets government agencies deploy AI chatbots on websites, WhatsApp, and 8+ channels to answer citizen inquiries 24/7 -- no coding or IT staff required.
- The no-code visual builder with 30+ node types enables agencies to create guided flows for permit applications, benefits enrollment, and service requests in minutes.
- Built-in multilingual support ensures diverse communities can access public services in their preferred language, improving equity and reach.
- Live staff handover with full conversation history and priority levels routes complex citizen cases to the right department automatically.
- A free plan with 300 chats per month lets agencies pilot AI-powered citizen services before committing to a paid tier.
Why Government Agencies Choose Conferbot
Government agencies use Conferbot to serve citizens faster, reduce call center volume, and provide accessible multilingual information -- all without increasing headcount.
Connect with Your Government Stack
Link your chatbot to the tools your agency already uses. Connect calendars for appointment scheduling, use webhooks for custom data flows to internal systems, and tap into thousands of applications.
Everything You Need for Government Automation
Purpose-built tools that help government agencies automate citizen communication, process service requests, and provide round-the-clock public information.
Citizen Inquiry Bot
Answer the most common citizen questions instantly -- office hours, permit requirements, service eligibility, and required documents. Build a knowledge base from your existing website content and let AI models like GPT-4, Claude, and Gemini generate accurate, helpful responses.
Service Request Bot
Walk citizens through permit applications, license renewals, and benefit inquiries step by step using no-code chatbot flows. Collect information with file uploads, condition logic, and form fields across 30+ node types.
Appointment Booking
Let citizens schedule office visits and consultations directly through the chatbot. Integrates with Google Calendar and Outlook to keep your agency schedule in sync and send automated confirmations.
Issue Reporting
Collect reports about infrastructure problems, service outages, and other issues with photo uploads via the file upload feature. Route reports to the right department using webhooks and automated workflows.
Multi-Language Support
Serve diverse communities in their preferred language. Build chatbot flows and knowledge bases in any language so every citizen has equal access to public services and information.
Live Staff Handover
Automatically escalate complex or sensitive citizen inquiries to the appropriate government staff member. Full conversation history, priority levels, internal notes, and ticket tracking ensure nothing falls through the cracks.
Powered by leading AI models including GPT-4, Claude, and Gemini.
Get Started in Three Easy Steps
Deploy your chatbot in minutes, not months. No coding required.
Choose Your Template
Start with a pre-built government template for citizen FAQs, service requests, or appointment booking -- or build from scratch with our drag-and-drop visual builder featuring 30+ node types.
Customize & Connect
Add your agency's content to the AI-powered knowledge base. Import policies, procedures, and service descriptions from your website using the built-in web crawler. Connect Google Calendar for scheduling.
Deploy & Monitor
Go live on your website, WhatsApp, Messenger, and more. Serve citizens 24/7 in multiple languages and track interactions with real-time analytics, geographic reports, and performance dashboards.
Trusted by Government Organizations Everywhere
From city councils to state agencies, government organizations worldwide use Conferbot to improve how they serve the public.
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