— Dr. Patricia Williams, Dean of Student Services, Riverside University
Conferbot has revolutionized how we support our 15,000 students across campus. The admissions chatbot has increased our inquiry-to-application conversion rate by 48% while dramatically reducing the workload on our admissions counselors during peak season. Students love having instant access to information about course registration, financial aid deadlines, and campus resources at any hour. Our IT helpdesk has seen a 60% reduction in routine support tickets, and the library chatbot has made research assistance accessible to students studying late into the night. The analytics have also revealed gaps in our communications that we've been able to address proactively.






