Empower Customers, Reduce Call Volume

AI-Powered Solutions for Energy & Utilities

Deploy chatbots that handle billing inquiries, outage reporting, usage insights, and service requests. Reduce call center volume by 50% while improving customer satisfaction.

75K+Energy Users
87%Customer Satisfaction
78%Call Deflection
< 5sResponse Time
Compliance:
NERC CIPGDPRPCI-DSS
Energy chatbot helping customers
87%Customer Satisfaction
78%Call Deflection
Proven Results

Why Energy Companies Choose Conferbot

Join leading utilities improving customer service and operational efficiency with AI chatbots.

80%
Call deflection
60%
Outage reports
45%
Payment success
24/7
Service automation
Powerful Features

Everything You Need for Utility Excellence

Comprehensive tools designed specifically for energy and utility companies to serve customers better.

01

Billing Inquiries

Account balance, payment history, and billing explanations. Help customers understand their bills.

02

Outage Reporting

Report outages and get restoration estimates. Keep customers informed during events.

03

Usage Insights

Smart meter data and energy-saving tips. Help customers manage their energy use.

04

Payment Processing

Bill payment and payment arrangements. Make paying easy and convenient.

05

Service Requests

Start/stop service, transfers, and account changes. Self-service account management.

06

Energy Programs

Rebate programs, solar info, and efficiency programs. Promote sustainable energy.

Use Cases

Trusted by Energy Companies Everywhere

From electric utilities to renewable energy, energy companies rely on Conferbot for customer engagement.

01

Electric Utilities

Billing support and outage management for electric providers.

Result55% reduction in call volume
02

Gas Utilities

Service requests and safety reporting for gas companies.

Result40% faster service scheduling
03

Renewable Energy

Solar panel inquiries and installation scheduling for renewable providers.

Result3x more qualified leads
04

Water Utilities

Usage tracking and leak reporting for water providers.

Result60% of inquiries self-served
Simple Setup

Get Started in Three Easy Steps

Deploy your energy chatbot with enterprise-grade security. No coding required.

01

Choose Your Template

Select from our library of utility chatbot templates for billing, outages, or service requests.

02

Customize & Connect

Personalize your chatbot and integrate with your CIS, billing, and outage management systems.

03

Deploy & Serve

Launch on your website, mobile app, or IVR. Start deflecting calls immediately.

Seamless Integrations

Connect with Your Utility Systems

Integrate with the CIS, billing, and utility platforms you already use.

  • CIS integration
  • Smart meter connectivity
  • Outage management systems
View All Integrations
Oracle Utilities
SAP IS-U
KUBRA
Itron
Opower
Salesforce
+1000
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Energy & Utilities Chatbot FAQ

Everything you need to know about implementing AI chatbots for energy and utilities. Get answers about integration, security, and customer experience.

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Integration

2

We integrate with Oracle CC&B, SAP ISU, Itron, and other major utility CIS platforms.

Outage Management

2

Ready to Empower Your Customers?

Join leading utilities using Conferbot to reduce call volume and improve customer satisfaction.

CIS Integration
Smart Meter Ready
Enterprise Security
Start Free TrialSchedule Demo

Enterprise pricing available. Contact us for details.

Transform Your Digital Conversations

Elevate customer engagement, boost conversions, and streamline support with Conferbot's intelligent chatbots. Create personalized experiences that resonate with your audience.