1. How do I connect Hotjar to Conferbot for Virtual Shopping Assistant automation?
Conferbot’s native Hotjar integration requires:
- Hotjar API keys from your admin console.
- Data field mapping (e.g., session IDs to chatbot contexts).
- Webhook setup for real-time event triggers. Common issues include permission misconfigurations—our team resolves these in under 10 minutes.
2. What Virtual Shopping Assistant processes work best with Hotjar chatbot integration?
Top candidates include:
- Order tracking: Auto-pull Hotjar session data to locate orders.
- Product recommendations: Use heatmaps to suggest trending items.
- FAQ handling: Resolve 70% of repetitive queries without agents.
3. How much does Hotjar Virtual Shopping Assistant chatbot implementation cost?
Costs scale by:
- Workflow complexity (basic automation starts at $299/month).
- Hotjar data volume (high-traffic plans include unlimited API calls).
Most clients achieve ROI in 60 days via reduced staffing needs.
4. Do you provide ongoing support for Hotjar integration and optimization?
Yes. Our Hotjar-certified team offers:
- Weekly performance reviews.
- AI model retraining using new Hotjar data.
- Priority SLAs for enterprise clients.
5. How do Conferbot’s Virtual Shopping Assistant chatbots enhance existing Hotjar workflows?
Conferbot adds:
- AI-driven insights from Hotjar recordings.
- Auto-escalation to humans for complex cases.
- Cross-platform sync with Shopify, Zendesk, and more.