Botpress vs Voiceflow (2026)
Both are builder platforms for teams that want control over an AI agent. Botpress publishes its prices and meters conversations and AI spend; it suits builders who ship chat agents across many channels. Voiceflow no longer publishes prices, sells to businesses through sales and to agencies on usage billing, and is the stronger pick when voice agents and a collaborative design canvas matter.
Prices and product status verified 3 November 2026. We build a competing product (Conferbot) - where it appears below, it is labeled.
Botpress and Voiceflow are the two names most often compared by teams who have outgrown simple chatbot builders and want to design, test and run an AI agent properly. Both have a visual canvas, a knowledge base, integrations, an API and a large developer documentation set. The differences are in who they now sell to, how they charge, and which kind of agent each is best at.
This page compares what each vendor publishes as of the date above. Botpress changed its pricing during 2026 and Voiceflow removed public prices, so older comparisons you find online are likely out of date on both.
At a glance
| Botpress | Voiceflow | |
|---|---|---|
| Pricing published | Yes | No - businesses request pricing; agencies get usage-based billing |
| Free option | Free: 100 conversations/month, 3 agents, 3 seats | Free trial for agencies, no credit card |
| Entry paid | Plus $150/month billed annually, 250 conversations, $25 AI spend | On request |
| Team tier | Team $750/month billed annually, 1,500 conversations, $150 AI spend | On request |
| Overage | Packs of 100 conversations: $65 on Plus, $50 on Team, auto-added at 95% | Usage-based (agency plan) |
| AI cost handling | $0.10 AI usage per conversation covered; $10 credit grants at 95% of the limit | Model access included in usage pricing (agency plan) |
| Strongest at | Chat agents across many channels, integrations hub | Voice and chat agents, design collaboration |
| Developer surface | Docs, API, ADK, integrations SDK | Docs, API reference, CLI, MCP |
- You want published prices you can budget against
- Your agent is chat-first across web and messaging apps
- Builders on the team will use integrations and code
- Voice agents (phone or IVR) are part of the plan
- Designers and developers co-build on one canvas
- You are an agency building agents for clients
Pricing: published meters vs a sales conversation
Botpress publishes everything. On 3 November 2026 its pricing page listed Free (100 conversations a month, 3 AI agents, 3 seats, hard-capped storage, no overages), Plus at $150/month billed annually (250 conversations, unlimited agents, 3 seats, $25 of AI spend included) and Team at $750/month billed annually (1,500 conversations, unlimited seats, $150 of AI spend). Above the quota, packs of 100 conversations are added automatically at 95% usage: $65 per pack on Plus ($0.65 a conversation) and $50 on Team ($0.50). Every conversation includes $0.10 of AI usage paid by Botpress, and when a workspace hits 95% of its AI spend limit Botpress buys a $10 credit grant at cost. Conversation-pack auto-recharge cannot be turned off.
That is a change from earlier in 2026, when Plus was listed at $89 a month plus separate AI spend. If you are reading an older comparison, its Botpress numbers are probably stale.
Voiceflow publishes no prices. Its pricing page now has two paths: "For Agencies and Partners", with a free trial (no credit card), usage-based billing, multi-client workspaces, white-labeling and access to major model providers; and "For Businesses", where pricing is available on request after a demo. Budgeting Voiceflow means a sales call.
For a team that has to put a number in a budget before talking to anyone, that difference alone often decides the shortlist.
What Botpress costs at three volumes
Voiceflow cannot be worked through without a quote, so here is the Botpress arithmetic you would compare a Voiceflow quote against. Figures are the 3 November 2026 list prices, billed annually.
Pilot: 80 conversations a month
Botpress Free covers 100 conversations with no overage, so a pilot costs $0. It stops hard at the quota, so it is for testing, not for a live support channel.
Small production agent: 600 conversations a month
Plus includes 250. The extra 350 arrive as four packs of 100 at $65, so the month is $150 + $260 = about $410, before any AI spend beyond what is included.
Busy agent: 2,000 conversations a month
Team includes 1,500; five packs of 100 at $50 add $250, so about $1,000 a month. On Plus the same month would be $150 + 18 packs x $65 = about $1,320, which is why Team becomes the cheaper plan well before you reach its quota.
Ask Voiceflow for a quote at the same three volumes and compare like for like, including model costs and seat counts.
Voice agents: Voiceflow's clearest advantage
Voiceflow started as a tool for designing Alexa and Google Assistant apps and has kept voice central: its business plan lists "deployment across voice and chat" as a headline feature. If you are building a phone agent, an IVR replacement or an agent that has to sound good when spoken, Voiceflow's heritage in conversation design for voice is the reason it is on your list.
Botpress is chat-first. It reaches a wide set of messaging channels through its integrations, and its strengths are in text agents on websites and messaging apps. If voice is a hard requirement, ask Botpress specifically how you would run a phone channel and what it costs.
Building on each: canvas, code and docs
Both are serious builder platforms with large documentation sets. In our November 2026 sitemap review, Botpress had about 429 documentation pages (API reference, Studio, integrations and its agent development kit) and Voiceflow about 710 (API reference, a 272-page CLI section, documentation, MCP and a cookbook).
Botpress
- Studio for visual flows, plus code where you need it.
- An integrations hub with dozens of first-party integrations, from WhatsApp and HubSpot to LLM providers.
- An agent development kit for teams that prefer to define agents in code.
- A free Academy with courses and lessons.
Voiceflow
- A collaborative canvas designed for conversation designers, product managers and developers working together.
- A CLI, an MCP section in the docs and agent "skills" guides for teams that build with AI coding tools.
- Agency features on the partner plan: multi-client workspaces, white-labeling and client handoff.
Neither is a five-minute tool for a non-technical owner. Both reward a team that will invest time in design and testing.
Feature by feature
| Capability | Botpress | Voiceflow |
|---|---|---|
| Visual builder | Studio | Collaborative canvas |
| Voice agents | Ask the vendor; chat-first | Headline feature (voice and chat) |
| Knowledge base / RAG | Yes; vector storage by plan (100MB, 1GB, 5GB) | Yes |
| Integrations | Large first-party hub | Smaller set; API-led |
| Seats | 3 on Free and Plus, unlimited on Team | Per quote |
| Agency / white-label | Partner program | Built into the agency plan |
| Developer tooling | API, ADK, integration SDK | API, CLI, MCP |
| Price transparency | Full | None publicly |
Switching between them
There is no import path between the two. A switch means rebuilding flows, re-uploading or re-syncing knowledge sources, reconnecting channels and re-testing every path. Budget the rebuild in days for a simple agent and weeks for one with many integrations.
Botpress to Voiceflow
Usually triggered by a voice requirement or an agency moving clients to white-labeled workspaces. Get the Voiceflow quote in writing for your real volume first.
Voiceflow to Botpress
Usually triggered by wanting published pricing or more first-party channel integrations. Model the conversation packs: auto-recharge cannot be switched off, so a traffic spike is a cost spike.
Our chatbot migration guide has a checklist that applies to either direction.
Where Conferbot fits (our product, labeled)
Botpress and Voiceflow are builder platforms; Conferbot is a no-code builder aimed at teams who want an AI agent live this week without engineering time. It trains on your website and documents through the AI knowledge base, runs on a website widget, WhatsApp, Telegram, Discord, Slack, Teams and Messenger, and hands conversations to a person through live chat on every plan.
Pricing is per conversation and published: Free includes 600 conversations a month, then $19, $39 and $59 for 2,000, 5,000 and 10,000. It routes to 21 AI providers (see AI models). It is not a voice platform and does not offer an agent development kit, so if you need phone agents or code-defined agents, Voiceflow or Botpress is the better tool.
Decision guide by situation
| Your situation | Better fit | Why |
|---|---|---|
| Phone or voice agent required | Voiceflow | Voice is a headline feature |
| Need a price before a sales call | Botpress | Fully published pricing |
| Agency building for many clients | Voiceflow | White-label and client workspaces on the agency plan |
| Many messaging channels, many integrations | Botpress | Large first-party integration hub |
| No engineering time, need it live fast | A no-code builder | See building without code |
Questions to ask each vendor
For Botpress
- "What did our last three months cost including conversation packs and AI credit grants?"
- "Which channels we need are first-party integrations, and which need custom work?"
- "How do we cap spend if a campaign triples traffic, given packs auto-recharge?"
For Voiceflow
- "Quote us at 500, 2,000 and 10,000 conversations a month, with model costs."
- "What does a voice minute cost compared with a chat conversation?"
- "Which features are agency-plan only and which are business-plan only?"
How this comparison was verified
Botpress plans, quotas, pack prices and AI spend rules were read from botpress.com/pricing on 3 November 2026. Voiceflow's pricing page on the same date listed no prices; its plan descriptions are quoted from that page. Documentation counts come from each vendor's public sitemap in November 2026. We did not build production agents on either platform for this page. Corrections are welcome via contact. Disclosure: Conferbot is our product, and its section is labeled.
Frequently asked questions
Is Botpress or Voiceflow cheaper?
Botpress is the only one of the two that publishes prices: Free with 100 conversations, Plus at $150/month billed annually for 250 conversations, Team at $750/month for 1,500, with packs of 100 extra conversations at $65 or $50. Voiceflow quotes businesses individually and bills agencies on usage, so compare a written Voiceflow quote against the Botpress arithmetic at your volume.
Does Voiceflow still have public pricing?
No. On 3 November 2026 Voiceflow's pricing page offered a free trial and usage-based billing for agencies and partners, and pricing on request for businesses, with no figures listed.
How much does Botpress cost in 2026?
Free covers 100 conversations a month. Plus is $150/month billed annually with 250 conversations and $25 of AI spend; Team is $750/month billed annually with 1,500 conversations and $150 of AI spend. Extra conversations come in automatic packs of 100: $65 on Plus, $50 on Team.
Which is better for voice agents?
Voiceflow. It began as a voice app design tool and lists deployment across voice and chat as a headline business feature. Botpress is chat-first; ask it directly about phone channels if voice matters.
Which is better for developers?
Both have large developer surfaces. Botpress offers an API, an agent development kit and an integrations SDK. Voiceflow offers an API reference, a large CLI section and MCP documentation. The deciding factor is usually voice (Voiceflow) or first-party channel integrations (Botpress).
Can non-technical teams use Botpress or Voiceflow?
They can, but both reward time spent learning conversation design, testing and integrations. Teams with no builder time usually get live faster on a no-code tool that trains on their website and runs on their channels without setup work.
Does Botpress charge for AI on top of conversations?
Each conversation includes $0.10 of AI usage covered by Botpress, and plans include an AI spend allowance ($25 on Plus, $150 on Team). Beyond that, Botpress buys $10 credit grants at cost when you reach 95% of your limit, with unused credits carrying over for up to 12 months.
Is Voiceflow good for agencies?
Its agency plan is designed for it: a free trial with no card, usage-based billing, multi-client workspaces, white-labeling and client handoff tools.
Can I migrate a bot from Botpress to Voiceflow?
Not directly. There is no import between the two, so a move means rebuilding flows, reconnecting knowledge sources and channels, and re-testing. Simple agents take days, integration-heavy ones take weeks.
Do Botpress and Voiceflow have free plans?
Botpress has a permanent Free plan with 100 conversations a month and hard caps. Voiceflow offers a free trial on its agency plan rather than a published free tier.
What are the alternatives to Botpress and Voiceflow?
For builder platforms, Rasa and Cognigy at the enterprise end. For no-code AI agents trained on your content, Chatbase, SiteGPT and Conferbot. For WhatsApp-first automation, WATI and Interakt.
Which one should a small business choose?
Often neither. Both are aimed at teams that will design and maintain agents. A small business that wants an AI assistant answering on its website and WhatsApp this week is usually better served by a no-code builder with published per-conversation pricing, such as Conferbot's free plan with 600 conversations a month.